Money Service Business FAQs

Tax Max collects their fees directly from the customer’s refund. Price breakdown is shown after estimate is complete.
Tax Max will need 2 forms of identification as well as copies of all tax documentation (W2, 1099, 1098) that are applicable to the customer.
Copies of the taxpayer’s federal and state tax returns will be uploaded within 24 hours to
Only signatures required are from the taxpayer and a spouse when applicable, every page that requires a signature has a tab that states, “Sign Here”. No signatures are required from any check cashing employee or owner (ZERO Liability).
Estimates will take 8-10 minutes and once filed we will be able to qualify you for an advance up to $6,000 in 1-4 hours (pending bank approval).
The Path Act has delayed all refunds until the end of February but we can apply you for an advance up to $6,000.
Every file that comes through us gets verified by two different tax preparers to ensure information is reported correctly. Tax Max provides free audit assistance. Our office is open year round, unlike any other tax office, to assist you when you need help.
Yes, direct deposit is available we will just need your routing and account number attached to the file.
Tax Max handles the tax knowledge as we are the experts and do not require your tellers to know anything. Our customer service line is dedicated to assisting our locations nationwide and we pick up on first ring, every time. Call us anytime you or your customers have any questions or refund discrepancies.

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